Introduction

MORDEN FURNITURE WORLD LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mordenfurniture-world.sbs and use our services, including enrolling in our online courses.

We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how we collect, use, share and protect the personal information we obtain when you use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

Information We Collect

We collect information in different ways when you interact with our services.

Personal Information You Provide to Us

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Enroll in our courses
  • Complete forms or surveys on our website
  • Subscribe to our newsletter
  • Contact us via email, phone, or other communication channels
  • Participate in discussion forums or community features
  • Submit assignments or other course-related activities

This information may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information
  • Educational background
  • Profile photos
  • Any other information you choose to provide

Information Automatically Collected

When you visit our website or use our services, we may automatically collect certain information about your device and usage patterns. This information may include:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Pages visited and time spent on those pages
  • Links clicked and actions taken on our website
  • Referring website or source
  • Language preferences

We collect this information using cookies, web beacons, and similar technologies. For more information about our use of these technologies, please see the "Cookies and Tracking Technologies" section below.

Course Participation Information

When you participate in our courses, we collect information about your learning activities, including:

  • Course progress and completion status
  • Assignment submissions and grades
  • Quiz and test results
  • Participation in discussions
  • Interactions with course materials
  • Time spent on learning activities

How We Use Your Information

We use the information we collect for various purposes, including:

Providing and Improving Our Services

  • Processing enrollments and managing your account
  • Delivering course content and educational materials
  • Facilitating communication between students and instructors
  • Issuing certificates of completion
  • Analyzing usage patterns to improve our website and services
  • Developing new courses and educational content
  • Troubleshooting technical issues

Communications

  • Sending administrative emails regarding your account or courses
  • Providing customer support
  • Sending newsletters and marketing communications (if you have opted in)
  • Responding to your inquiries and requests
  • Sending course updates and announcements
  • Notifying you about changes to our policies or services

Legal and Operational Purposes

  • Complying with legal obligations
  • Protecting our rights, privacy, safety, or property
  • Preventing, detecting, and addressing fraud or security issues
  • Enforcing our Terms of Service and other agreements
  • Processing payments and preventing fraudulent transactions

Analytics and Improvement

  • Conducting research and analysis to better understand our users
  • Creating aggregated or de-identified data for analytics purposes
  • Testing and improving our website functionality and user experience
  • Evaluating the effectiveness of our courses and teaching methods

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience on our website and collect information about how you use our services.

Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for our website to function properly and cannot be switched off in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling out forms.
  • Analytical/Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us know which pages are the most and least popular and see how visitors move around the site.
  • Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization, such as remembering your preferences and settings.
  • Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other sites.

Your Cookie Choices

You can manage your cookie preferences through our cookie consent tool when you first visit our website. Additionally, most web browsers allow you to control cookies through their settings. Please note that if you choose to disable certain cookies, some features of our website may not function properly.

Do Not Track Signals

Some browsers incorporate a "Do Not Track" (DNT) feature that, when turned on, signals to websites that you do not want to be tracked. Because there is not yet a common understanding of how to interpret DNT signals, we do not currently respond to DNT signals on our website.

Sharing Your Information

We may share your personal information with the following categories of third parties:

Service Providers

We may share your information with third-party service providers who help us operate our business and deliver services to you. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. Examples include:

  • Payment processors
  • Cloud hosting providers
  • Customer support services
  • Email and communication services
  • Analytics providers
  • Learning management system providers

Educational Partners

We may share limited information with educational partners who collaborate with us to provide courses or educational content. This information is shared only as necessary to deliver the educational services you have requested.

Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to:

  • Comply with a legal obligation
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing
  • Protect the personal safety of users of our services or the public
  • Protect against legal liability

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

With Your Consent

We may share your personal information with other third parties with your consent or direction to do so.

Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please understand that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Our security measures include:

  • Encryption of sensitive information
  • Secure socket layer (SSL) technology for data transmission
  • Regular security assessments
  • Access controls for our systems and databases
  • Staff training on data security practices

If you have reason to believe that your interaction with us is no longer secure, please immediately notify us by contacting us at [email protected].

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider:

  • The amount, nature, and sensitivity of the personal information
  • The potential risk of harm from unauthorized use or disclosure of your personal information
  • The purposes for which we process your personal information
  • Whether we can achieve those purposes through other means
  • The applicable legal, regulatory, tax, accounting, or other requirements

In some circumstances, we may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Access: You may request access to the personal information we have collected about you.
  • Correction: You may request that we correct inaccurate or incomplete information about you.
  • Deletion: You may request that we delete your personal information in certain circumstances.
  • Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Restriction of Processing: You may request that we restrict the processing of your personal information under certain conditions.
  • Objection to Processing: You may object to our processing of your personal information in certain circumstances.
  • Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.

Email Communications

You can opt out of receiving marketing emails from us by clicking on the "unsubscribe" link in any marketing email we send you. Please note that even if you opt out of marketing communications, we will still send you transactional messages related to your account and courses.

Account Information

You can review and update your account information by logging into your account on our website. If you need assistance, please contact us at [email protected].

International Data Transfers

MORDEN FURNITURE WORLD LTD is based in United Kingdom, and your information may be processed and stored in United Kingdom and other countries where our service providers maintain facilities. These countries may have data protection laws that are different from those in your country of residence.

By using our services, you consent to the transfer of your information to countries outside your country of residence, including United Kingdom, which may have different data protection rules than those of your country.

When we transfer personal information outside of the European Economic Area (EEA) or other regions with comprehensive data protection laws, we ensure that appropriate safeguards are in place to protect your information, such as standard contractual clauses approved by the European Commission or other appropriate legal mechanisms.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information as soon as possible.

If you believe that a child under 16 has provided us with personal information, please contact us at [email protected].

Third-Party Links and Services

Our website and services may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

We encourage you to read the privacy policy of every website you visit or third-party service you use when you leave our website. These third-party services may include:

  • Social media platforms
  • Payment processors
  • Analytics providers
  • Learning resource providers
  • Software tools integrated with our platform

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our website and update the "Last Updated" date at the top of this policy.

If we make material changes to this policy, we will notify you by email or through a notice on our website prior to the changes becoming effective. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us at:

MORDEN FURNITURE WORLD LTD
Marlborough Mill Ridgefield Street
Failsworth MANCHESTER, M35 0HJ
United Kingdom

Email: [email protected]

Phone: +44 (161) 683-0723

We will make every effort to respond to your inquiry promptly and address your concerns.